First Time? Shop: 10% off your first order with code WELCOME10. Sell: No fees on your first sale. Get Started!

Marigo

Help Centre

How buying, selling, delivery and refunds work on MarigoApp. If your question is not here, Marigo can answer it in a couple of seconds.

Buying

Finding something, agreeing a price, and paying for it.

Payments, prices and fees

What you are charged, when, and in which currency.

Delivery

How items travel, and how the fee is worked out.

Selling

Listing an item and getting paid for it.

Returns, refunds and disputes

When something is not what you expected.

Account and safety

Your profile, and staying safe while using it.

Still stuck?

Marigo, our shopping assistant, knows the catalogue and how the platform works — and answers in English or Albanian. Anything she cannot settle reaches our team.

Go to my orders